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General Disclaimer

Ambiance Tours makes every effort to ensure that any information or rates displayed on this website are accurate at the date of issue. Changes in market conditions or circumstances may occur after the issue date which may make information displayed on this website no longer accurate or no longer reflect the current position. Ambiance Tours hereby expressly disclaims any representation, warranty or undertaking in relation to the accuracy, completeness, quality or adequacy of any contents of this website. All offers, prices, and conditions of sale may be subject to change without notice.

Ambiance Tours will not be responsible for any losses if, for any reason, the debit/credit card, billing address and/or credit card verification number cannot be verified in a timely manner, nor are we responsible for any changes in rates or any other charges that may occur during the verification or billing process.
Ambiance Tours will not be liable to pay any compensation if we (the company) or you are forced to cancel or in any way change your booking as a result of situations outside our control which we, nor our suppliers, could foresee or avoid, even with all due care. For example, war or threat of war, civil strife, industrial disputes, natural disaster or terrorist activity.

Ambiance Tours (Mtius) Ltd , in providing various travel services acts solely in its capacity as the agent of Destination Management Company. Ambiance Tours does not guarantee or ensure that the services will be provided by any supplier, nor can Ambiance Tours guarantee or ensure that the services ordered through it will not be changed or modified by a supplier. Ambiance Tours shall not be liable for any changes, including but not limited to changes in price, schedule, equipment, accommodations or seat assignments for any service which occurs subsequent to payment for such service. Ambiance Tours disclaims all liability for errors or bias in reservations, fares or other information which is not under its control.

You are specifically prohibited from use of this site for the following:

Actions that impose unreasonably large load on the website’s infrastructure, including but not limited to ‘SPAM’ or other such unsolicited mass e-mailing techniques. Upload, post, email or otherwise transmit information which you do not have a right to transmit under any law or contractual relationship, violating any applicable local, state, national or international law including, but not limited to, any regulations having the force of law.

Faqs

Payment

Are there any extra fees that I will have to pay on top of the listed price?

No, we do not charge any extra fees or fuel surcharges. The listed price is the price you pay. Including taxes.

Should I print a receipt to show the tour guide?

We understand that you may not have a printer handy when you’re traveling so it is not necessary to have a printed copy. However, we require that you show ID matching your reservation and also the Order # that is immediately emailed to you after you make your reservation.

How much does it cost to do a private tour?

Please contact us to get the latest information on your desired trip.

Preparation

What should I wear?

Wear whatever is comfortable. It is recommended to have a sturdy pair of broken-in trail shoes, boots, or sneakers. It is preferable to dress in layers and wear clothing that will wick away perspiration and keep you dry and comfortable.

What do I need to bring?

Not much, remember our trips are all inclusive. We do suggest you bring appropriate clothing to fit the season and a day pack to carry extra snacks and water.

Reservation

What is your refund and cancellation policy?

You must call 48/72 hours ahead of your scheduled tour for a full refund depending on your reservation. Within 48/72 hours you will assess a $35 termination fee. There are no refunds for cancellations within 24 hours of your tour, or if you decide not to show up.

Do I have to make a reservation or can I just show up?

Yes. Reservations are required for guaranteed spots on all tours. Reservations help us determine the number of guides we need to ensure that our groups remain manageable and enjoyable, and they allow us to notify you of changes to the tour due to weather or anything that could disturb the tours.

Weather

Are we going hiking even though it’s raining and windy?

We do hike in the rain, wind and any other weather conditions that nature decides to throw at us. After all, we’re going on adventures! If the weather is unsafe for any reason, the trip will be changed or postponed. You will be notified the day of your trip if there are changes due to weather.